Every decision you make creates an impact that ripples throughout your organization—it’s time to remove the guesswork. Our collaborative nonprofit consulting services address your unique technology, operational, and staffing challenges.
Stop struggling with your CRM system and start taking full advantage of your data to make smarter, more strategic decisions. We’ll help you optimize and implement the best solution for your organization.
Overcome the technological and operational barriers holding you back. We strengthen and streamline your processes in meaningful ways to achieve your immediate and long-term goals.
Don’t lose momentum when staff transitions happen. We provide project-based and interim staffing solutions to ensure consistent access to your data and business intelligence. Our consultants are already up to speed on nonprofit systems and can hit the ground running.
Don't just take our word for it. Here's what nonprofit leaders say about working with JCA.
JCA has been by our side through a Blackbaud CRM conversion and now the transformation and modernization of our Foundation financial systems and transition to FE NXT. Their partnership and expertise, especially in design and documentation, have been invaluable.
Most of us in the nonprofit world have full plates. And often those plates become overflowing when tasked with huge undertakings. Sometimes we need outside help, and for a recent project, we turned to JCA. JCA's attention to detail, ability to listen, and to create lasting documentation keeps them at the top of their field. Without it, our project would have quickly overwhelmed our team and wouldn't have been as successful as it was.
We really needed help in determining the best process and provider for a new CRM system. JCA was so thorough in spending time to get to know us and our short and long-term goals. The museum has evolved quite a bit over the years, so we needed more from our CRM to help us know and engage with our visitors better. JCA built our provider selection model with pros and cons, cost comparisons, and modification capacity. The process was intense, comprehensive, and successful. Thank you JCA!
JCA’s CFR tool was incredibly eye-opening. It helped us see exactly where our data was strong and where we were missing opportunities. For example, we learned we weren’t fully utilizing Campaigns in Salesforce to help us track how constituents were interacting with our various initiatives.
I was preparing to be out for parental leave for five months and needed someone who was knowledgeable about both Tessitura and non-profit best practices. JCA took care of our monthly renewal and acquisition mailings while I was out, both generating the lists and helping with reporting afterwards. When I came back everything had been taken good care of which made my transition back to work an easy one.
JCA provided the strategic insight and structured guidance we needed to confidently navigate the CRM selection process. Their deep expertise in advancement systems helped us align internal priorities, evaluate vendor options, and ultimately select a solution that best fits Baylor’s long-term philanthropic goals.
JCA was able to untangle how and why we use systems and offer a vision of a more streamlined future. The Needs Assessment not only served its practical purpose of documenting the technical requirements we have for a donor database, but it also validated a lot of the work that various team members were doing and gave them some relief that there were ways to lighten their loads.
Knowing we had the outstanding support of the JCA team to guide us through our project gave us the added confidence we needed to navigate the challenges we faced during our migration. This is the DIA’s third engagement with JCA since 2017. It is a valued and trusted partnership that we know will continue in the future.
Hamilton pursued an aggressive timeline and transformative Salesforce implementation. Often project reassessment and realignment was necessary and JCA was key in helping keep us on track. JCA’s project management and industry guidance efforts helped keep us grounded, focused, and even provided an empathetic ear from time to time.
Working with JCA has been foundational for Boston Lyric Opera as we reestablished and continue to grow our theatrical operations in the wake of the COVID-19 pandemic. JCA has provided detailed technical training for our Tessitura users while simultaneously providing high-level strategic partnership for our marketing, audience development, and database operations. Their team have been extraordinary partners in helping us refine and modernize our business operations to meet the needs of our current customers.
JCA consultants are terrific to work with. They are very responsive to our deadlines, technical knowledge, and capacity of each employee. JCA has become an essential part of our team.
JCA provided superb consulting support for our CRM assessment and selection project. As a complex organization with complex needs, UCS was looking for experts who could quickly and accurately assess our CRM needs and help us navigate through the entire selection process. JCA brought deep technical expertise, strong project management, and helpful advice on stakeholder engagement.
Our team was thrilled to work with JCA on our selection of a new CRM system. Our consultant was not only highly organized and knowledgeable, she was also very accessible during our process, walking us through everything step by step. We felt the process empowered us to truly make the best decision for our organization and we would highly recommend working with JCA.
JCA expertly and successfully led our team through a system selection process aimed at replacing our current admissions and donor management software—a comprehensive and complex undertaking for our multi-disciplinary institution. JCA supported us every step of the way, in-person and virtually, ensuring that we were making thoughtful and informed decisions in the best interest of our staff and patrons. JCA’s partnership during this process was invaluable; so much so that we have engaged their team to support us through the implementation of the selected software as their expertise and efficacy is unmatched!
JCA's guidance was essential for us as we navigated the process of selecting a new CRM, one that would accommodate our needs transitioning into a new museum building. They had invaluable insights throughout the entire process and skillfully organized comprehensive demos with CRM candidates. On top of that, they are simply amazing partners to work with!
Turn your technology investment into a powerful advantage. Our nonprofit consulting experts are here to show you how.
