SUCCESS STORY: Replacing a Dinosaur of a System—The Field Museum’s Evolution
In 2019, the Field Museum wanted to replace its ticketing and admission system, because it was no longer meeting their needs. The organization engaged JCA to help them through the system selection process, from initial discovery through determining the right fit. We outline the project process and results in this recent client success story.
Top 3 Tips for Successful CRM Demos: WFH Edition
If you are searching for a new CRM or ticketing system, you are probably anxious to see demonstrations of the shiny new systems on your wish list. Although you may be tempted to jump right into demos, they should be one of the last steps of your system selection process. In order to get the most from your vendor demos, we’re sharing our tips for successful demos, adjusted for the new remote work reality.