Thinking Inside the Box: The Question of Customizing Your CRM
Whether you’re implementing a new CRM or living with your database software solution, the pressure from your internal customers to build custom solutions can be significant. And the more capable your IT shop is, the more appetizing customizations can seem. How do you know when the way you do business should drive software development? And when should your software capabilities drive how you do business? We dive into the "customization question" in our latest blog.
No Login Required! Beyond Communication Preference Forms in BBIS
Most nonprofits want to stay in touch with their constituents while also respecting their wishes to opt in or out of particular communications. If you’re using Blackbaud Internet Solutions (BBIS), it can be tricky to set everything up correctly. In this post, we’ll explain how you can give your constituents more control over their preferences—with no login required!