Client Success: BBCRM Implementation at University of Arizona Foundation
The University of Arizona Foundation engaged JCA to provide implementation services to support its transition from The Raiser’s Edge (RE) to Blackbaud CRM (BBCRM). With more than 300 users across campus and over 64 million system records, the project was both expansive and complex to navigate. JCA leveraged its technology and fundraising expertise and experience with BBCRM implementation to help the Foundation successfully go-live in February 2020.
Overcome Your CRM Implementation Fears
Implementing a new CRM solution, like many big life changes, can be both exciting and scary. By understanding your CRM implementation fears, you can flip the script on your uncertainties to make your implementation project a success. In this blog, we’ll discuss three common CRM implementation fears, and how you can overcome them.
Quick Tips: Business Planning for Information Services
It can be challenging to set meaningful performance goals for support teams such as information services or database management. Service providers must think broadly about what they hope to achieve and how they will accomplish their vision. Consider the following tips when crafting your business plan.