I'm Not Your Member
I'm not a member. I did not ask to become a member. And I certainly don't want to renew my nonexistent membership. How one organization (to remain nameless) royally mismanaged my simple memorial gift, and what they could have done to avoid the problem.
Do We Need to Work on Our (CRM) Relationship?
All of the caffeine, motivational speeches and incentive programs won’t make a difference if your major gift officers and other key staff have “troubled” relationships with your CRM system. Is your CRM system affecting their productivity? Find out what to ask.
Critical Steps for CRM Data Conversion & Testing
A good data conversion safeguards your data. An excellent conversion transforms your data, making it easier for your staff to find and use it without missing a beat.
The Top Questions to Ask Your CRM Data Conversion Testing Partner
Data conversion is an opportunity to transform your data to make your organization more efficient, and to help you gain and leverage your fundraising insights. Why simply convert your data, when you can transform it?
Blackbaud CRM Design Sessions: What You Should Know
The design sessions, and your careful review and approval of the design documents, are the foundation for successful implementation. If you’re flying solo with Blackbaud, you alone shoulder the documentation and verification burden before work can begin. You may be one of those people who thrive under pressure. But as this could be one of the largest, most expensive projects you undertake in your career, it’s wise to consider your options.
Moving from The Raiser's Edge® to Blackbaud CRM™: What's the Difference?
Blackbaud CRM™ is a big, beautiful solution for raising philanthropic revenue. But many organizations are surprised to learn they will lose some functionality when they switch. If you’re a Raiser’s Edge organization and are moving to Blackbaud CRM, find out what you should be aware of before the transition.
Three Tips for Getting the Blackbaud CRM You Need
Implementing Blackbaud CRM? Check out our tips to help prevent “over-designing” a system that's so complicated few will want to use it. Or, “under-designing” a system that doesn’t meet legitimate requirements and underwhelms your stakeholders. Find the happy medium that's just right for your organization.
Don't Be Creepy: Direct Marketing Gone Wrong
Donna Caputo shares real-life examples of direct marketing that took some wrong turns. Don't make these mistakes!