March 28, 2018Anne Choe
Celebrity Series of Boston is a non-profit world-class arts presenter that does not own a venue. As such, its staff must think creatively to achieve high levels of success with limited time and resources. Prior to acquiring Artifax, the company encountered operational pain points, which included:
After investigating various options, Celebrity Series of Boston decided to use Artifax. Because it can be customized easily in house, Artifax allows the Celebrity Series team to work in the “out-of-the-box” manner that the organization requires. The software support provided by JCA also influenced the team’s decision due to its confidence in JCA’s ability to troubleshoot.
Through company-wide buy-in and a series of customized forms and reports, the team at Celebrity Series of Boston is well on its way to solving its organizational challenges by using the Artifax system:
Additionally, Sarah Cronin, the manager of performance operations at Celebrity Series, says “More and more of my internal colleagues have approached me to expand the use of Artifax in their daily processes. I am confident that we will continue to expand our use of this program into a truly company-wide resource for all users.”