Work Smarter: 6 Tips to Effectively Crowdsource Your Documentation
As much of the nonprofit workforce continues to work remotely, documenting your organization’s policies and procedures will be the cornerstone to operational success. But finding the time to document your work can be tricky—it often gets lost in the everyday shuffle. Read on for tips to help you crowdsource your documentation and leverage technology, process, and people to build an effective framework.
Ask Me Anything: Pricing for the 2021-22 Season
Ask Me Anything! Your Arts Marketing Questions, Answered. How should we price tickets for an in-person 2021-22 season?
Ask Me Anything: Refunds and Exchanges for 2021 and Beyond
Ask Me Anything! Your Arts Marketing Questions, Answered. Should we offer no-cost refunds and exchanges on all tickets in the future?
Opera Programming for a Changed World
We’ve been through a lot since opera companies went dark in March 2020. As a result, we’ve all changed. When we resume life without social distancing and masks, it’s likely our appetite for social outings, and the kinds of art we consume, will change too. What will opera audiences want to see in this altered world? What is the correct balance of in-person vs digital performances? We delve into these questions and more in this blog.
SUCCESS STORY: How Missouri Botanical Garden Weeded through Member Data to Prepare for a New CRM
As the Missouri Botanical Garden was thinking about a new CRM, they realized there was some data work to be done within their current system. Their legacy system, The Raiser’s Edge (RE), had become clunky and bogged down with inaccurate and mislabeled member data, making it challenging to cultivate relationships and reach their fundraising goals. With the help of JCA, they began a Raiser’s Edge reconfiguration project, to ensure a smooth transition to their future CRM.
Ask Me Anything: Digital Content After Reopening
Ask Me Anything! Your Arts Marketing Questions, Answered. Should we continue offering digital options once our venue reopens for in-person events?
Thinking Inside the Box: The Question of Customizing Your CRM
Whether you’re implementing a new CRM or living with your database software solution, the pressure from your internal customers to build custom solutions can be significant. And the more capable your IT shop is, the more appetizing customizations can seem. How do you know when the way you do business should drive software development? And when should your software capabilities drive how you do business? We dive into the "customization question" in our latest blog.
How to Take Care of Operations During COVID-19
We recently partnered with Certified Venue Executive Joe Levy for a webinar about the operational skills and practices that are crucial in re-opening and managing venues in this moment. We outline the highlights of our session and how you can take care of operations during COVID-19.