Rashida A. Brown

Senior Consultant

Rashida Brown has worked exclusively with nonprofit organizations for 21 years on improving their use of technology. Since joining JCA in 2019, Rashida has worked on several CRM assessment, optimization, and implementation projects for clients, including Boston Medical Center, The Hunger Project Australia, NAACP Legal Defense Fund, University of Arizona Foundation, and Vassar College. As an independent consultant prior to JCA, she played key roles on CRM implementation projects for The Smithsonian Office of Advancement, The National Trust for Historic Preservation, ACLU, and the National Geographic Society. Her roles on these projects ranged from business analysis to business process workflow development, and from end user testing to training curriculum development and SOP documentation.

Prior to consulting, Rashida held various membership, fundraising, and IT roles at organizations such as the American Chiropractic Association, Partnership for Public Service, and the National Alliance on Mental Illness (NAMI). She is also experienced in a number of nonprofit CRM systems, including Ellucian, netFORUM, The Raiser’s Edge, and Salesforce.

Rashida is a volunteer teacher in children’s ministries at her church and lives in Hyattsville, MD. She enjoys spending time with her two adult children and three year old grandson.

 

MORE ABOUT RASHIDA

Where do you work? Where are you from?

I live in Hyattsville, Maryland right outside of DC and work from a home office. I grew up mostly in the DC area, as my family is from here, but have also lived in Texas (twice!) and North Carolina. I spent my high school and college years in Tennessee for a total of ten years and moved back to the DC area, where I’ve been for 20 years now.

What do you do at JCA?

As a JCA Consultant, I am typically called on to function as a Business Analyst on many projects. I enjoy taking on various roles in our projects to include not just business analysis and requirements gathering but system selection, vendor management, data conversion, end user testing, and training. I am always excited to jump in and assist the Services team and contribute to the success of our clients’ goals.

What is your background? What brought you to JCA?

I spent 15 years working internally at various cause-based nonprofits and associations in the DC area. In that time, I participated in numerous database and implementation projects in varying capacities and eventually came to desire to “be on the other side of the table”, whether working for a software vendor or consulting company. I took a leap of faith in 2015 and started consulting independently on projects and encountered JCA on my very first independent contract. After working independently for almost five years, I decided I wanted to be a part of a team. The stars aligned with an opening as a JCA Consultant, and here I am!

What do you do outside of JCA?

I have many friends, family, my parents, and an older sister living across the Southern states and I love road trips! I spend a lot of time visiting friends and family and planning trips to different places to experience new things. I enjoy spending several weeks each summer with my grandson Luke and navigating my new life as a recent “empty nester”.