September 8, 2015Ellen Duero Rohwer, CFRE
Major gift officers are likely the most expensive development professionals in your office. With a relatively long lead time before you see their results, “dollars-in-the-door” are a lagging indicator of performance. So, how do you know who is on their way to success, and who is not? Ensure your gift officers are on track for success by asking these questions, and more:
Donor pipeline—what's happening each month?
Moves management—how are donors progressing through your system?
With these, and other key performance indicators in hand, you can identify under-performers early, and help adjust strategies for success. You can also identify your top performers and ensure they are supported. Create an environment where talent thrives!