Your CRM system is the lifeblood of your organization. Replacing it can easily be a million+ dollar investment, but how much is too much to spend? How much is too little?
This is a serious challenge. Getting some initial dollars down on paper can be daunting.
A good place to start is talking to peer organizations to ask what they spent for software and implementation costs. That’s a great way to start thinking about ranges. However, this is not the place to stop your budgeting exercise.